Overview
Vendors don't fail because they're bad. They fail because the scope was unclear.
Vendors don't fail because they're bad. They fail because the scope was unclear.
Vendors deliver when the scope is written and the spending limit is stated before they are dispatched. Most failed jobs are scope failures, not skill failures: a phone-call brief produces the wrong work at an unpredictable price, with no evidence either way.
Vendors don't fail because they're bad. They fail because the scope was unclear.
Written scope changes the conversation from 'what did you find' to 'what did we agree'. It also gives you something to compare the invoice against, which is the only practical defence against scope creep.
A threshold above which a vendor must call converts surprise invoices into decisions you actually made. Set it per property and communicate it once rather than negotiating each time.
Photographs before and after are the cheapest documentation in the business. They settle resident disputes, support owner statements, and make a repeat visit for the same fault obvious rather than arguable.
Wrong work, wrong price, wrong follow-through.
Scope in writing. Budget threshold. Photos.
AyiMaintain enforces this on every work order.
At least two per trade per market. One vendor means no price reference and no cover when they are unavailable.
For scheduling, usually yes, with entry permission already recorded. Scope and cost conversations should stay with you.
Turn ad-hoc maintenance texts into a running workflow with priority, vendor dispatch, and audit trail.
Every repair should book to the property, unit, and work order it belongs to — so owner statements are trustworthy.
SLA targets, priority triage, and vendor dispatch reduce time-to-close.
Match every invoice to a work order, benchmark the price, and approve before payment.
Base price is not what you pay. The hidden costs of property management software — add-ons, integrations, SMS, and staff time — and how to find them.
How add-on modules — screening, accounting, resident portals, websites — push the real price of property management software far above the base plan.
$49/month includes 5 units, then per-unit pricing that drops as you grow. Optional modules are billed separately and must be added deliberately.
Start using Ayillo30 days free. A card in your own name is required to start — we place a refundable $1 authorization to confirm it, and release it right away. Cancel any month.