Overview
Without a portal, residents email you and pay by personal payment app. Both create work.
Without a portal, residents email you and pay by personal payment app. Both create work.
Adding a resident portal means giving residents one place to pay rent, raise maintenance requests, read their ledger, and find lease documents. Deploy it, invite residents at move-in, and route rent and maintenance through it so the portal is the path rather than an option.
Without a portal, residents email you and pay by personal payment app. Both create work.
Without a portal, every routine task becomes a manual reply: a rent question, a receipt request, a repair report. Each is a couple of minutes, and together they are most of an administrator's week.
Adoption comes from routing, not persuasion. If rent can be paid by personal payment app and maintenance can be texted, residents will use both and the portal will sit empty. Make the portal the way rent is paid at move-in.
Visible ledgers reduce disputes. A resident who can see charges, payments received, and their running balance asks far fewer questions, and the ones they do ask are specific enough to answer once.
Every task is a manual reply.
Deploy the portal. Invite residents. Enroll autopay. Route maintenance through it.
The AyiManage portal ships with every account.
Most will once rent runs through it, particularly with autopay. Keep a documented alternative path for the few who need it.
Yes. Transparency prevents the majority of balance disputes, and it is the same record you would produce if a balance were formally contested.
Move communication onto the record, respond on cadence, and stop losing threads on personal phones.
How add-on modules — screening, accounting, resident portals, websites — push the real price of property management software far above the base plan.
Give every resident a portal for rent, maintenance, documents, and lease renewals — no separate app needed.
Send building-wide notices and 1:1 messages with audience targeting, reach preview, SMS cost budgets, and acknowledgement tracking. Built for property managers.
Keep every message on the resident record — no personal texts, no lost email threads.
A practical guide to the resident-portal features that reduce calls, improve on-time rent, and keep a tenancy on the record — from autopay to maintenance intake.
$49/month includes 5 units, then per-unit pricing that drops as you grow. Optional modules are billed separately and must be added deliberately.
Start using Ayillo30 days free. A card in your own name is required to start — we place a refundable $1 authorization to confirm it, and release it right away. Cancel any month.