Solution: Low collection rate

How to improve your rent collection rate

Collection rate is mostly a function of how many residents are on autopay and how consistently fees are applied.

Overview

Collection rate is mostly a function of how many residents are on autopay and how consistently fees are applied.

Common causes

  • Low autopay enrollment
  • Cash and check acceptance
  • Late fees waived inconsistently
  • No visibility into who hasn't paid until mid-month

Operational risks

Every point of collection loss is a direct hit to owner distributions.

Recommended process

Make ACH autopay the default at move-in. Enforce the fee schedule. Review the delinquency list weekly, not monthly.

How Ayillo helps

AyiPay enrolls residents in autopay at onboarding and shows unpaid balances the day they go past due.

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