Rent reminders, maintenance updates, entry notices, document requests and emergency alerts by text and email — notification-only by design, with quiet hours, per-resident limits and monthly caps enforced by the platform, not by policy.
Only registered categories can be sent: account security, rent, maintenance, entry notices, documents, leases and emergencies.
Nothing goes out overnight in the property's own time zone — except true emergencies and security codes.
Monthly channel caps plus a per-resident daily limit, enforced before any message reaches a provider.
Every resident controls email, text and promotional consent separately, and every block is logged with its reason.
Community announcements and renewal offers require the paid add-on and the resident's explicit opt-in. Never bundled into notifications.
Messages reference the same leases, work orders and ledgers as the rest of Ayillo — no re-entering resident contact data.
Ayillo requires identity, ownership, and phone verification before a listing can be published. Trust tiers appear on every card so renters and tenants know what's real.
No. Promotional messaging is a separate paid add-on and each resident must opt in individually. With the add-on off, promotional categories cannot be sent at all.
Every send passes a single gate that checks consent, quiet hours, a per-resident daily limit and the workspace's monthly cap. Blocked messages are logged with the reason.
Residents can pause optional messages any time. Security codes, late balances, entry notices and emergency alerts still send because they are legally or operationally required.
Resident notifications are part of the core workspace. Only promotional messaging carries an add-on price, published on the pricing page.