Tasks & routing

Every task attached to the record it belongs to

Assignment routing, due dates, and a role-aware daily queue — with each task attached to the property, unit, lease, or work order that created it.

A task list detached from records is just another inbox

Generic task apps make property teams re-describe context that the system already knows: which building, which unit, which resident, which lease. Ayillo creates tasks on the record itself, so opening the task shows the unit, its history, and the people involved without a search.

Routing rules instead of manual triage

  • Choose whether new service requests go straight to the superintendent or land with an administrator to assign.
  • Route by trade, property, or on-call schedule.
  • Due dates and overdue flags surface in an attention-today queue per role.
  • Reassignment keeps the history — you can see who held it and when it moved.
  • Recurring operational tasks come from preventive schedules, not sticky notes.
FAQ

Frequently asked

Can requests auto-assign to a technician?

Yes. The account administrator chooses automatic routing to the superintendent or a manual assign step first.

Do vendors see tasks?

Vendors see the jobs assigned to their company in their own workspace, not your internal task list.

Is there a daily queue?

Each role gets an attention-today view of what's due, overdue, and blocked.

Related resources

Keep exploring