Template

Maintenance request form template

Standard intake for resident maintenance requests.

When to use this template

Standard intake for resident maintenance requests.

Key fields

  • Property and unit
  • Issue description
  • Urgency
  • Photos
  • Access instructions

Who typically uses it

Residents submitting requests.

How to fill it in

Ask for property and unit, a plain description, the two or three questions that separate an emergency from routine work, photographs, entry permission, pets on site, and preferred access times. Acknowledge receipt with a reference the resident can quote.

Common mistakes

Forms that omit entry permission and pet information cause wasted vendor visits. Accepting requests through several channels defeats the form entirely — route them all into one intake or the queue will always be incomplete.

State-specific notes

State-specific rules apply — always confirm the notice period, required disclosures, and format your state requires. See our landlord-law pages for state-by-state notes.

FAQ

Frequently asked

Is this template legally valid everywhere?

Templates are general starting points. State-specific rules apply and should be confirmed with a licensed professional in your jurisdiction.

Can I use this in Ayillo?

Yes. Ayillo generates the equivalent document from your property, lease, or resident record with the correct state-specific defaults.

Related resources

Keep exploring

Run this workflow in Ayillo

$49/month includes 5 units, then per-unit pricing that drops as you grow. Optional modules are billed separately and must be added deliberately.

Create this in Ayillo

30 days free. A card in your own name is required to start — we place a refundable $1 authorization to confirm it, and release it right away. Cancel any month.