Packages

Log a package once, notify the resident, prove the pickup

Front-desk package intake with instant resident notification, shelf location, pickup capture, and an aging list for uncollected parcels.

The package room is an operations problem

A mail room fills up because nobody knows a parcel arrived and nobody records that it left. Staff field the same question all week — "did my package come?" — and the shelves become storage.

Ayillo logs a package against the unit in a few seconds: carrier, tracking suffix, size, and shelf or locker location. The resident is notified in-app and by email the moment it's logged, so the front desk stops answering the question.

From arrival to pickup, on the record

  • Log at intake with carrier, location, and an optional photo of the label.
  • Automatic resident notification, with reminders on your schedule if it sits.
  • Pickup capture — who collected it and when — so a dispute has an answer.
  • Aging view of everything uncollected past your threshold, oldest first.
  • Perishable and oversized flags so staff handle those first.
FAQ

Frequently asked

Do residents get notified automatically?

Yes. In-app and email on arrival, with optional reminders while the package is still on the shelf.

Can we prove who picked a package up?

Pickup is captured with the collector and a timestamp on the package record.

Does it work with parcel lockers?

Locker or shelf location is a field on the package, so either physical setup is supported.

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